"Dear Agents/Partners, Tawakal Express is currently undergoing planned SYSTEM UPGRADE and is unable to process your request. We apologize for the inconvenience’’.. The timing of the SYSTEM UPGRADE has been made with due consideration of the migration process to the new Smart Tawakal system for the convenience of our Agents, Partners and Customers.. We regret any inconvenience caused during this period of Tawakal unavailability and thank you for your patience..